Yes. We select each CALVERN product and check it before dispatch to help ensure its authenticity and quality.
Where do you deliver, and how long does it take?
We deliver across the United Kingdom, with free Standard Delivery on every order. Allow 2 to 4 business days for processing, followed by an estimated 7 to 12 business days for delivery.
Do you add import duties or taxes at checkout?
No. We do not add import duties or taxes at checkout. Customs or tax authorities may make their own assessment under applicable rules. If you receive a notice about your parcel, please contact us.
How can I return or exchange an item?
Notify us within 14 days after receiving your order. Eligible returns are free. A 30-day return notification period applies only when the optional extension is offered and purchased. Contact us with your order number for instructions or to discuss an exchange.
How can I get help with my order?
Contact us with questions about products, orders, delivery, returns or refunds. Include your order number if you have one.